FAQ

How long does delivery take?
The delivery time depends on the selected product. All information is provided on the product page in the "processing time" section. The processing time refers to the time we need to manufacture the product, which should be added to the delivery time.

Can I return purchased products?
Yes, at SpaceRebels, we offer a 14-day return period for purchased products without the need to provide a reason. To make a return, the product must be undamaged and in its original packaging.

Return address:
SpaceRebels
ul. Metalowców 31
54-156 Wrocław, Poland

We also recommend sending us an email with information about the upcoming return shipment to shop@spacerebels.com. We would appreciate it if you could provide the reason for the return, as it helps us create even better products.

How to install shelves?
The method for installing shelves depends on the material of the wall. Shelves should be mounted using special cutouts on the back, allowing for a perfect fit to the wall. We recommend using wall plugs and screws suitable for the specific wall material. Installation using nails or adhesive hooks is also possible, provided they meet the appropriate load-bearing requirements.

Can I order a product and pay upon delivery?
At SpaceRebels, we do not offer cash-on-delivery payment options.

How can I contact customer service?
The easiest way is via email at shop@spacerebels.com. Our SpaceRebels customer service experts are available Monday to Friday from 8:00 AM to 4:00 PM.

We hope the answers to the above questions will help you navigate our SpaceRebels offerings. If you have additional questions, please don’t hesitate to contact us. We’re happy to assist you!